Frequently Asked Questions
Everything you need to know about shopping with Paulina Warszawa.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping within Poland takes 2-3 business days, while international shipping within the EU takes approximately 5-7 business days.
What is your return policy?
We offer a 14-day return policy from the date you receive your package. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
What payment methods do you accept?
Paulina Warszawa accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and popular local payment methods like BLIK.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support for personalized advice.
Where are your clothes manufactured?
Quality and ethical production are our priorities. All Paulina Warszawa garments are proudly designed and manufactured in Poland using high-quality European fabrics.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.